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Why HUMC

At Hackensack University Medical Center, our commitment to quality, service, and safety extends from patient care to the careers of our people who deliver that care. Every facility throughout HUMC's state-of-the-art medical center campus is continually updated to incorporate emerging clinical approaches, medicine, and technologies. Our dynamic culture of constant learning, growth, and advancement has earned us national recognition as a provider of superior inpatient and outpatient care - and has helped us attract a growing team of the nation's best healthcare professionals.

NURSING

Magnet Award
In 1995, Hackensack University Medical Center became the second institution in the United States (and the first outside of a pilot program) to receive Magnet recognition from the American Nurses Credentialing Center for excellence in nursing service. In 1999, the Medical Center underwent a rigorous re-evaluation and site visit and was re-designated for another two-year period - the first medical center in New Jersey to be re-designated by the Magnet program. In 2003, and 2009 the Medical Center was again re-designated. Today, HUMC continues its pursuit of excellence every day.

Continuing Education and CEU's
Hackensack University Medical Center promotes the continuing education of its staff. The Medical Center provides tuition assistance for both full and part time employees.

Student Nurse Extern Program
The Student Nurse Externship is a work-study program established at Hackensack University Medical Center in 1988. The original goal was to promote recruitment and retention for nurses. Since that time, the program has evolved into a highly professional experience for both the student nurse externs and the medical center staff. The Department of Nursing Education provides a two week orientation program, after which the extern is assigned to a registered nurse preceptor on his or her unit. A weekly class or lab session is provided on a topic of clinical pertinence.

Nurses Week Celebration
Hackensack University Medical Center recognizes National Nurses Week. This annual celebration begins with an inspirational service, recognizing HUMC's theme. This year our theme was "Building a Healthy America." This celebration includes a series of workshops; panel discussions; keynote presentations culminated in the Nursing Excellence Awards Celebration, where 2,423 Magnet nurses are honored.

Nursing Excellence Awards
Every year nurses are nominated by their peers for the prestigious Nursing Excellence Awards during National Nurses Week. Awards are presented to nursing units and individuals who exemplify HUMC standards of care. A ceremony is held in the Hekemian Auditorium where all are welcome to attend and congratulate the recipients.

Professional Nursing Councils
In the spirit of shared governance, professional nursing councils are organized on the unit level as well as larger coordinating councils. Nurses have an opportunity to influence professional practice and policy across the institution. Major policy changes and patient safety improvements have been developed in these councils.

EMPLOYEE RECOGNITION

Employee Service Award Dinner
Every year HUMC hosts a gala service awards dinner to honor employees for their years of service. This themed event recognizes employees with 10 years or more of service. This special night of dinner, dancing, and awards recognition celebrates our dedicated employees representing all departments of the medical center.

Most Outstanding Department
This is a departmental recognition award where managers nominate departments that have met specific criteria for excellence in patient care. Every quarter, the winning department receives a candy filled trophy with the department name engraved on it.

Most Valuable Team Player
This award allows employees of the Medical Center to nominate their colleagues who have exceeded expectations in their job functions. Every month the prize patrol presents the MVTM an award with the department cheering on. The employee receives a signed letter and certificate from the CEO, a monetary award, gift basket, and a VIP parking space for one month. One candidate will be selected from the twelve that were chosen throughout the year to receive the MVTM of the Year.

Employee Recognition
The Employee Recognition Team is a group of employees dedicated to promoted new and exciting ways to recognize staff. The Five Star Coupon Program recognizes employees who have gone above and beyond their normal job functions regarding patient care. The employee is rewarded with coupons which can be redeemed for various gift certificates.

FRINGE BENEFITS

Holiday Week Celebrations
This week long celebration includes a complimentary meal in our cafeteria, pictures with Holiday Characters, Karaoke in the Second St. Café and a surprise gift for all employees.

Fun Time Events for Employees
This new initiative for employees is geared toward fun in the workplace. Discounts are offered to employees for sporting events, dinner cruises, and more as well as themed fun time celebrations in work.

Discounts
Hackensack University Medical Center offers various discounts to its employees including:

    Cell Phone Services
  Local Businesses
  Travel
  Computer Purchase Program
  Retail Pharmacy
  Home and Auto Insurance

Weight Watchers
Hackensack University Medical Center offers Weight Watchers onsite. A Weight Watchers leader provides experienced guidance at weekly meetings that fit into the busy workday. Benefit from the proven advantage of group support for successful weight loss with coworkers who understand the workplace environment best.

FACILITY ATTRIBUTES

Going Green
Hackensack University Medical Center is committed to going green. We promote the use of non toxic cleaning products, pesticides, and fertilizers. Our goals include going paperless and recycling, with a constant effort to respect and protect the environment

Parking
Hackensack University Medical Center offers free parking to employees. To accommodate our employees we began construction on a 960-car garage - scheduled for completion in October 2009. It is located on the corner of Atlantic and Second streets and includes two pedestrian bridges connecting the garage to the John Theurer Cancer Center and the DON IMUS-WFAN Pediatric Center for Tomorrows Children

Beyond Day Spa
The Beyond Spa offers a serene environment where ancient massage techniques are combined with modern medicine to offer a unique therapeutic approach to beauty, health, and wellness. Whether its relaxing in our Tea Garden, pampering yourself with one of our many extraordinary massages, or perhaps enjoying a signature manicure and pedicure, Beyond's services will refresh your mind, body, and spirit. Employees of the Medical Center receive a discount.

The Fitness Center
Hackensack University Medical Center offers The Fitness Club. It is a hospital-based fitness facility, designed for medical center employees, medical staff, physician referral, members of the community over the age of 18. It also accommodates graduates from cardiac rehabilitation, respiratory therapy, and physical therapy programs.

The Sarkis and Siran Gabrellian Child Care and Learning Center
In 1982, the Sarkis and Siran Gabrellian Child Care and Learning Center opened its doors to provide child care services for working parents of Hackensack University Medical Center and employees of The Record. In 1994, the center expanded and opened its doors to the community. With a licensed capacity of 369 and a staff of 55, the Sarkis and Siran Gabrellian Child Care and Learning Center houses 21 classrooms, a computer room, an on-site kitchen facility and an atrium with an interactive model train layout known as Toscano Junction.

Onsite Gift Shops
  The Corner Shop The Corner Shop located in the lobby of the Medical Center offers gifts for family, friends, and colleagues. You may also visit us online at www.humed.com/cornershop All profits from the The Corner Shop sales further the Hackensack University Medical Center Auxiliary to support the medical center's many programs.
  The Children's Shop located outside of the Aquarium Café offers cards, candy, and baby/children's gifts galore
  The Gift Shop located in the lobby of the Donna A. Sanzari Women's Hospital features gift items for the new baby.


Onsite
Hackensack University Medical Center offers four TD Bank ATM locations on campus:
-   Pavilion Ground Floor outside the Cafeteria
-   Emergency Room Entrance
-   Women's Hospital Basement Corridor (accessible through Aquarium     back door)
-   Medical Plaza Lobby Entrance of Parking Garage


The Sarkis and Siran Gabrellian Women's and Children's Aquarium Café
Open Monday through Friday from 7 a.m. to 5 p.m. The Aquarium Café offers Starbucks coffee drinks, and iced teas, a full breakfast menu, a variety of lunch options including brick oven pizza, sushi, Asian cuisine, salads, and sandwiches. This beautiful Café also features a large aquarium with varieties of exotic fish that swim about as you enjoy your meal!

The Second Street Café
Hackensack University Medical Center offers a large cafeteria that is open to employees and visitors. In this eatery you will find a salad bar, panini bar, pizza, soup, a variety of hot meals, and an array of deserts. Employees of the Medical Center receive a discount.
 

In The News

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Hackensack University Medical Center Responds to Haiti Disaster

In response to the devastating earthquake in Haiti, Hackensack University Medical Center is sending a medical delegation that will work with the mission organization NOVA Hope for Haiti. The team will be working in a tent hospital with a group from the University of Miami Medical Center called Medishare.

The team includes Myrvine Bernadotte, M.D., an emergency department physician; Jane Burke, R.N., nurse manager of the emergency department at HUMC North at PV; Maggie Lominy, R.N., an emergency room nurse; and Eamon Daul, R.N., an emergency department nurse.

Manuel Alvarez, M.D., chairman of the Department of Obstetrics and Gynecology is also in Haiti working with government officials and providing medical direction.

"It is difficult to see the images and hear the reports coming out of Port-au-Prince," said Robert C. Garrett, President and Chief Executive Officer of Hackensack University Medical Center. "Our hearts go out to the victims as well as their families and friends who are anxiously waiting word from their loved ones. So many of our employees have been asking 'What can we do to help?' especially since many of our colleagues have family and members who have been affected," he added.

Along with the delegation, the medical center is providing supplies and medication including central lines, IVs, syringes, orthopedic screws, sutures, gauze, and bandages.

"At Hackensack University Medical Center, we know our mission extends far beyond our campus," said Joseph Feldman, M.D., chairman of emergency medicine at the medical center who oversees the medical delegation being sent to help with the recovery efforts. "It is imperative that medical outreach is delivered in an organized and safe manner in the aftermath of this disaster so we can help as many people as possible."

Hackensack University Medical Center's Quality Ranks Among the Top Five Percent in Nation Eight Years Running

HACKENSACK, N.J. (January 26, 2010) - Hackensack University Medical Center (HUMC) is the only healthcare facility in New Jersey ranked among the top five percent nationally for quality eight years in a row, according to a new study issued today by HealthGrades, the leading independent healthcare ratings organization. Due to the hospital's continued high quality patient care, it has been named a HealthGrades 2010 Distinguished Hospital for Clinical Excellence™. HUMC is the only hospital in the state to receive the award every year since its inception eight years ago. The comprehensive study analyzed 40 million hospitalization records from 5,000 hospitals over the years 2006 to 2008.

Hospitals like HUMC, that are ranked in the top 5% in the nation by the eighth annual HealthGrades Hospital Quality and Clinical Excellence study had, as a group, better patient outcomes and were improving their outcomes at a faster rate than all nonfederal other hospitals.

"As discussions in Washington continue, a transition away from the pay-for-procedure model to a quality and value based model is currently underway at hospitals throughout the nation," said Robert C. Garrett, president and chief executive officer of HUMC. "This paradigm shift is being driven by consumers, doctors, payers (including government programs and private insurers) and by hospitals themselves. The concept of value-based purchasing of healthcare is that buyers should hold providers of healthcare accountable for both the cost and quality of care. Hospitals that provide high quality healthcare, measured by patient outcomes and patient satisfaction, are being recognized as high-value facilities. Our recognition as a Distinguished Hospital for Clinical Excellence is an important component in our quality journey and these results continue to guide us in our decision-making," he said.

It has become an industry standard to evaluate and compare the quality of care at hospitals in terms of patient outcomes, the mortality and complication rates that patients experience at each hospital compared with all other hospitals.

Risk-adjusted mortality rates at Distinguished Hospitals for Clinical Excellence were 29% lower when compared to the other 95% of hospitals. Inhospital complication rates were 9% lower. In addition, these hospitals improved their mortality rates by an average of 14%, while the other 95% of hospitals improved by an average of 10%. Only 269 hospitals across the nation are 2010 Distinguished Hospitals for Clinical Excellence.

"Our data show that only a select few hospitals achieve high-quality patient outcomes not just in a few categories of care, but across the board and over time," said Rick May, MD, a vice president with HealthGrades and an author of the study. "Patients in communities with a Distinguished Hospital for Clinical Excellence should feel proud of the hospital's accomplishments, and confident that the level of care there is among the very best in the nation."

Last fall, HUMC received recognition from HealthGrades in the following clinical specialty areas:

In addition, HUMC has been one of America's 50 Best hospitals and ranked among the top one percent nationally for overall clinical excellence for the past three years (2007 - 2009) according to HealthGrades.


Methodology

This is the eighth year that HealthGrades has independently analyzed the clinical quality performance of all non-federal hospitals across the country in 26 procedures and diagnoses. In the study, the company reviewed approximately 40 million hospitalization records from the Centers for Medicare and Medicaid Services, part of the U.S. Department of Health and Human Services, over the years 2006, 2007 and 2008. All hospitals that participate in the Medicare program were part of the independent study. Hospitals that receive the HealthGrades Distinguished Hospital Award for Clinical Excellence are those hospitals that rank in the top 5% when all 26 individual scores are aggregated into an overall score.


About Hackensack University Medical Center

Hackensack University Medical Center is a nationally recognized healthcare organization offering patients the most comprehensive services, state-of-the art technologies, and facilities. A leader in providing the highest quality patient-centered care, the medical center has been recognized for performance excellence encompassing the entire spectrum of hospital quality and service issues. For the most up-to-date information on HUMC, please visit us on Facebook.

Editor's note: A full copy of the study is available at http://www.healthgrades.com or by contacting Scott Shapiro at sshapiro@healthgrades.com.

Recognizing a Healthcare Team Committed to Quality

Nationally this spring, HUMC celebrated National Telecommunicator Week, Patient Advocacy Week, Patient Safety Week, Pulmonary Rehabilitation Week, Heart Month, Cardiac Services Month, The Month of the Child, Child Life/Creative Arts Therapies Month, and Human Resources Week. Robert C. Garrett, president and chief executive officer at Hackensack University Medical Center, personally visited these departments during their times of recognition and thanked them for the tremendous job they do on a daily basis.

We would like to acknowledge and salute these wonderful departments for their achievements and contributions toward making Hackensack University Medical Center the special place that it is.

PULMONARY REHABILITATION

CARDIAC CATH LAB

CARDIAC DAR

CARDIAC REHAB/NON-INVASIVE

CHILD LIFE/CREATIVE ARTS THERAPIES

HEART FAILURE

HUMAN RESOURCES

TELECOM

CONSUMER AFFAIRS

PATIENT SAFETY

JOSEPH M. SANZARI CHILDREN'S HOSPITAL

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